Connect the dots. Understand your audience WITH SOCIAL LISTENING.
AI powered Next Generation Social Listening and innovative influencer identification. Understand your customers with Audience Insights. Discover actionable insights for data and fact based strategic decision making.
AI powered Social Listening Suite
Know your customers
Deep social listening capabilities let’s you understand your customers. We analyze topics and trends, deliver brand analysis and offer insights into industry intelligence. Leverage social data to help you make informed strategic decisions for your business.
go beyond counting followers and likes
Find real influencers
Proprietary algorithms identify really influential persons. Influencers are ranked by how they interact within the target audience to determine how influential someone really is. Let us help you to look beyond the hype and identify micro and nano influencers who are super relevant to your brand’s efforts.
MORE than just sentiment
Discover how your audience actually feels instead of just working with positive or negative sentiment. Emotion analysis let’s you find out when topics become emotional and allows you to adapt and improve your approach.
Audience Insights currently generates insights for
- 1 Audience, 5 Keywords
- Influencer Identification
- Social Analytics Suite
- Emotion Analysis
- Everything from free version plus:
- 2 Audiences, 10 Keywords
- TOP 50 influencer
- CSV data export
Audience Insights BETA Free
Audience Insights BETA Basic
Number of audiences
An audience is a collection of keywords
Mentions / data points per month
Social networks and digital channels we collect data from. More coming soon
Unlimited archive of your collected data
CSV data export
Configurable for meaningful results
Social analytics suite
Discover and monitor topics, activity and top content pieces
Discover, monitor your target audience’s emotions (e.g. joy, anger, sadness)
Snapshot for topics and emotions
Quickly identifiy current topics and emotions in your audience
Discover your audience’s influencers identified by our proprietary algorithms
TOP 50 Influencer
Access to the most influential persons in your audience
TOP 51 – 100
TOP 1 – 500
Rank influencers by Network Insight Score, followers or activity
Targeted exploring of topics discussed in your audience
Top content pieces
See what content drives engagement
All the other stuff
European Data Storage Location
Data is stored exclusively in top tier data centers in Germany
Term and billing cycle
no lenghty contracts; billing at beginning of month
0,00 € / month*
59,00 € / month*
All offers for commercial users only, not for consumers.
All Audience Insights Features
Smart Audience Setup
Network Insight’s Machine Learning trained model helps you understand what your audience talks about and discovers new thematic trends.
Find out what your audience actually feels – not just positive and negative notions. See when emotional debates spike and use it to adapt and improve your marketing approach.
Monitors your products and brands and let’s you see how they are perceived in your target audience. Listen to your competitors to measure yourself along social perception.
Discover trends by looking backwards: Collect historical data on your audience and continuously keep adding up on active audiences.
Intuitive Analytics Dashboard
Free Premium Support
*) All prices net, excl. VAT. All offers for commercial users only, not for consumers.